Haven’t been blogging because I’ve been busy at work and home. In the past month or so, Tax Season has been coming to a close, we’ve been remodeling our kitchen, we’ve been traveling, frequently, to see my mother in-law before her operation and keeping the house/pets alive and well.
We’ve also been redoing our kitchen, we’ve replaced the sink, microwave, cook top, fridge and counter tops. In addition, we are also painting the kitchen a darker color and changing out the cabinet hardware to match. The big set back we had was with the tile guy, who screwed up our tile bad.
Here is the email exchange I had with him after my wife asked him to leave the house and he refused to answer our repeated phone calls.
Mr. X
After having several people in my neighborhood come by, give me an honest, non-biased, opinion and comparing your work to the tile in their homes, I am extremely unhappy with the results of your work and am not satisfied that the job is completed.
The tile is not level nor does it lay flat in most places, additionally the v-caps are uneven and the grout lines are not straight. When we voiced our concerns on this matter, on Monday and Tuesday, about these discrepancies, you assured us that we were seeing a work in progress and that the grout would fix everything. This is not the case, the end result is a counter that is neither level, straight or acceptable to the standards on which we sought your services.
Therefore, we’ve placed a stop payment on your check and are now willing to meet with you to resolve this matter. I have called several tile setters to come give estimates/appraisals on what it will cost to repair the damage or whether we will have to start over from scratch, which alone is $250.00 in materials.
We are willing to come to an agreement but we cannot in good conscience pay you the amount agreed.
Please advise us with your wishes on how to proceed.
He’s response:
I will send you $100 cash today, then $150 as soon as possible.
That will get you back to where you started.
Guess I picked the wrong time to quit drinking.
You might want to apologize for deeply offending me about not being clean. You’re full of shit when it comes to that.
Now that is class. You live and learn with this thing and trust me, we’ve learned our lesson. We hired a new tile guy and bought another batch of tile and we actually went upscale so the result should be nice.